Frequently Asked Questions
About Us
We specialize in offering high-quality, ethically sourced jewelry with a focus on craftsmanship and
personalized service.
Yes! Visit our showroom to experience our stunning collection firsthand. 20 W 47th St Suite 502 New York,
NY 10036, USA
Insurance and Long-Term Care
While we don’t directly offer insurance, we recommend insuring your valuable pieces through a trusted
provider.
Store your jewelry in a dry place, clean it regularly, and bring it in for professional inspections
annually.
Orders and Ring Sizes
Use our ring size guide on the website or visit us for a professional fitting.
Orders can be changed or canceled within 24 hours. Contact us immediately to make adjustments.
Our Diamonds and Jewelry
Yes, all our diamonds are certified by trusted gemological organizations to ensure quality.
Yes, we offer warranties on all pieces for added peace of mind.
Lab Grown Diamonds
Lab-grown diamonds are eco-friendly, genuine diamonds created in a controlled environment, offering
identical brilliance and durability.
While more affordable upfront, lab-grown diamonds may not retain value like natural diamonds but are
an excellent choice for beauty and sustainability.
Payments
We accept major credit cards, PayPal, and offer flexible payment plans for your convenience.
Financing fees depend on the payment plan chosen. Contact us for detailed information.
Privacy and Security
Your data is secured with advanced encryption technology, ensuring a safe shopping experience.
No, we do not store your payment details. All transactions are processed securely.
Return Policy
We accept returns within 30 days for unworn items in their original condition.
Custom or engraved pieces are non-refundable but may qualify for adjustments. Contact us for more
details.
Shipping
Yes, we ship worldwide. Additional fees and delivery times may apply for international orders.
Once your order is shipped, you’ll receive a tracking number to monitor your package.
Need Help? Let’s Connect!
Have questions? Fill out the form on the Contact Us page for prompt assistance.
Reach out via sales@therealdealforyou.com, and we’ll respond within two business days.
Stop by our shop:
20 W 47th St Suite 502 New York, NY 10036, USA
