Shipping Policy

We are committed to providing a smooth and transparent shipping experience. Once your order has been securely packaged and handed over to the shipping carrier, responsibility for the transportation, handling, and delivery of your package is transferred to the carrier. At this stage, the carrier manages all aspects of the delivery journey, including routing, transit updates, logistical handling, and final delivery.

Although we do not control the package while it is in transit, we remain dedicated to providing ongoing support. If you encounter any issues such as delivery delays, damaged packages, or tracking inconsistencies, our customer support team is always available to assist you in communicating with the carrier.

Our goal is to ensure that, even though the shipment is no longer directly under our control, you still receive prompt guidance and a positive overall experience. We appreciate your understanding and cooperation as we work together to ensure your order arrives safely and on time.